Privacy, Payment and Shipping Policies
SHOP by Jamie Dionne currently accepts PayPal payments only. After completing your purchase, please allow up to 72 hours for PayPal transfer of payment. If payment is not transferred, the order will be canceled and the item will be released for other customers to purchase.
Please make sure that your PayPal account address and your shipping address are the same. If your address is different, please include your shipping address in the memo area when you submit your purchase. All items are made by hand, so please allow up to 7 days for completion. Most orders are filled before that time. All items are shipped via USPS Priority Mail. We currently only ship within the US.
Refunds and Exchanges
We do not accept returns on any products. However, purchases may be exchanged for a product of equal or lesser value, or a store credit can be issued. We will do the best to make sure that you are satisfied with your purchase. If you have a problem with your purchase, please contact us immediately. We appreciate your business.
Additional Policies and Privacy
Custom orders are available upon request. Additional costs may apply.
When the Add to Cart button is selected a new browser window will open with the Paypal online payment basket where your purchase information will be available for check out.
After selecting your purchase, please proceed to payment by selecting "Pay Now" on the Paypal page and you will be guided through the transaction process. Once your payment is processed via Paypal, you will receive an automatically generated email confirmation of your purchase.
If you send us correspondence via email or our contact page, we will retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from PayPal about you. We do not see and we therefore cannot record your credit card details. This information is secured by Paypal.
SHOP by Jamie Dionne will not share, sell or rent any retained customer information with any third-party persons or companies.